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IBM reveals results of 2011 Global CIO Study

IBM recently revealed to members of the media the results of their 2011 Global CIO study conducted by IDC’s Industry Insights which shows that most ASEAN Chief Information Officers are more closely aligned to CEOs. This IBM study is an analysis of face-to-face interview of more than 3,000 global CIOs of organizations of every size, across 71 countries and 18 industries. Worth noting is the finding that ASEAN CIOs show that their role is seen as fundamental from top management: 68% of the companies interviewed rank technology as totally critical to the success of the business and 58% of them have largely integrated business and technology to innovate. The study also identified four distinct “CIO Mandates,” based on how each organization views the role of IT: Leverage, Expand, Transform and Pioneer. These mandates identify clear areas where IT must excel to support and enable the organization, and determine the required competencies IT needs to obtain and develop. The differences in the four mandates also help to explain why CIOs in certain industries and geographies prioritize similar goals. For example, the “Leverage” mandate, predominant in heavy industries such has chemical and petroleum, sees the main role of IT in streamlining operations for greater organizational effectiveness, whereas the “Expand” mandate, typical of industrial products, life sciences and pharmaceuticals, focuses on the optimization of end to end business process management. The “Transform” and “Pioneer” mandates are seen most often in financial services, media and entertainment and telecommunications: while “Transformers” aim at enhancing collaboration of the company with its suppliers and clients, “Pioneers” attempts at enabling new sources of revenue by leveraging leading edge technology. Some key trends observed for the “CIO Mandates” include:




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